WHAT DO WE COLLECT?
We collect personal and non-personal information (explained below) from you when you voluntarily provide information at the point of subscribing to our Services. We also collect information automatically from other technical means. Personal and non-personal information together will be referred to as [“information”]
The type of personal information that we may collect and retain would be your name, email address, contact number and details about your business / organization.
You may appreciate that we do not have access or we will not obtain, store or retain any financial details that allow us or a third party to operate your debit or credit card through our Platform.
Since you are voluntarily providing this information at the point of subscribing to our Services, you agree that we have a reasonable and lawful basis to engage in certain functions such as compliance with the law, update you of our Service offerings and marketing efforts.
We agree to not to render your personal information to any the third parties.
You agree that when you subscribe to our Services, there will be basic non – personal information collected via tracking application such as “Cookies”. Cookies are alphanumeric identifiers in the form of text files that are inserted and stored by your web browser on your hard drive.
The types of non-personal information that we may obtain by Cookies and the usage of our Platform would be (a) browser type, IP address, date, time and length of your visit in the Platform.
We use your non – personal information to recognize and understand your choices and preferences. This will enable us to update you further about our Services, facilities, Packages and products.
WHY DO WE COLLECT AND SHARE YOUR INFORMATION?
The purpose behind collecting your information is to provide you with an efficient and safe customer experience. Therefore, we collect information that we deem necessary to provide you with a secure and efficient customer service experience.
We may disclose your information in the following circumstance:
When we are obligated to disclose your information to a government institution or law enforcement authority as required by law, or based on an order received by a court of law.
When we have a reason or a good faith basis to believe that someone is causing injury to or interference with our rights or property or to prevent such injury or interference to the rights or property.
We will not collect and retain information of a minor below the age of 13. In respect of minors between the ages of 13 – 18, Representative’s consent will be required to obtain and retain information. The Representative’s consent will be validated by following certain verification procedures.
HOW DO WE RETAIN YOUR INFORMATION?
Most of the non-personal information collected by us will automatically get deleted after a lapse of a certain period of time. You may also appreciate that some of your personal information will be deleted upon you deleting your account with us.
However, we may also retain some of your information, as prescribed by the laws.
HOW DO WE PROTECT YOUR INFORMATION?
We will take all reasonable security precautions to protect your personal information provided to us. We have adopted and maintain a security program that includes technical, and other security measures designed to protect your personal information in compliance with the accepted industry standards and applicable law, against anticipated or actual threats to the security of personal information.
However, you agree that whilst we take all reasonable security precautions to ensure the safety of your personal information, we cannot guarantee that your information, whether during transmission or while stored on our Platforms will be free from unauthorized access or that loss, misuse, destruction, or alteration will not occur. Therefore, you agree that we cannot be held liable for any such theft or loss of, unauthorized access or damage to, or interception of any data or communications including personal information except for a negligent act, omission or fault on our part to comply with the established practices or to comply with the law.
Last updated on 10/18/20